Confidentiality
In order to provide effective and up-to-date services, the Psychologist may sometimes consult with colleagues at the NC State University Counseling Center about her work. Otherwise, information revealed in counseling, even the information that a person has made an appointment, is not disclosed to others unless the client provides written authorization for that information to be released. The exceptions to this practice are:
- When the Psychologist believes a client presents an imminent danger to him/herself or others.
- When the life or safety of a readily identifiable third person is endangered.
- When the Psychologist believes that a child or vulnerable adult is being subjected to abuse, neglect, or exploitation.
- When disclosure is made necessary by legal proceedings.
In all other cases, what a client discusses in counseling will remain confidential. The Psychologist can answer any questions about confidentiality one may have.
Requesting a Release of Information from the Counseling Services Office
No information relating to a client’s contact with the Counseling Services Office (aside from the above mentioned legally mandated exceptions) may be released unless the client signs an Information Release Authorization that specifies the name and address of the professional's office to which the information is to be released, description of the specific information authorized released, and the reason(s) for the release of information.
Any information from our records must be released directly to a mental health professional, an attorney, or an insurance agency representative. The Counseling Services Office does not routinely release client information directly to the client, and the client is welcome to schedule an appointment with the Clinical Counselor to come in and review their chart. Also, the Counseling Services Office rarely releases the entire contents of a client file; therefore the specific information requested from the chart must be indicated on the Information Authorization Release.
It is the policy of the Counseling Services Office to release only specified information that is appropriate and in the best service of our clients. Any request for information from the Counseling Services Office must be specifically and clearly stated. Please ask for assistance the Psychologist to describe the specific information needed so that you may list it accurately on the Release of Information form.