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Contact Information

Phone: 919.513.6500
Fax:     919.513.6905
Hours: 
Monday-Friday, 7AM-7PM
Saturday, 8AM-12PM

General Information

Client Services

What is Client Services?

Welcome to Client Services! We are here to make each family's experience at the Veterinary Health Complex the best that it can be. We handle patient admissions and discharges, assist with financial matters, and provide general information regarding the VHC. We can also provide directions to area attractions, restaurant listings, and hotels.

We believe that taking care of our clients is just as important as taking care of our patients. Please let us know if we can help in any way.

What Our Clients Say About Us (from client comment cards)

“Front desk – thank you so much for all your support and smiles.  You have a really busy, hard job, and you do it with the greatest of ease.”

‘Reception Services/Business office was so gracious and kind in working with me and my companion.  Thank you so much.” 

“To all the front desk staff.  Bill and I wanted to thank you for the compassion and concern when I brought Choco back to be treated before he died.  You never made us feel like he was just a dog in your eyes.  You knew and respected our pain and made us feel we could grieve without embarrassment.  God bless each of you and never lose your caring spirit.” 

“Excellent staff – courteous service.”

“The reception staff (admission and discharge) is to be commended.  Dealing with clients whose pets are ill can be difficult.  They really help set a good tone for the visit.  Thanks for all your hard work.”