Alert: A primary goal of the HWC is to prevent admission of any pet with a confirmed infectious disease or exhibiting signs of an infectious disease. Your goal is to isolate the patient and any potential contamination; then facilitate the patient being discharged or transferred to the Terry Center.
Handling and Housing Patients with Infectious Diseases
Identified at the time of first contact by receptionist in the Client Waiting area:
Politely ask the owner to remove the pet from the client waiting area and let them know that a member of the service will meet them at their vehicle shortly. Ask them to please avoid contact with other animals until a service member can evaluate the situation and provide direction.
Contact a member of the service to assess the situation and communicate with the client.
Identified after admission:
Immediately contain persons, equipment, and patient; within the contaminated area.
Contact the HWC Nursing Supervisor or HWC Operations Manager
Supervisor is in charge of
Developing a strategy for all personnel to decontaminate and exit the area.
Ensure area, equipment, supplies are appropriately cleaned and disinfected.
Ensure patient is appropriately transported through hospital for discharge or transfer to the Terry Center
Ensure appropriate disinfection of any potentially contaminated areas