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Integrated Pain Management

Contact Information

Phone:  919.513.6588
Fax:      919.513.6715
Hours:   Monday-Friday, 8AM-5PM by referral only. Phone consult requests available.

General Information

The Terry Center

red Cross Cadeceus

Emergency Service

Main Number: 919.513.6500
Small Animal Emergency: 919.513.6911
Large Animal Emergency: 919.513.6630
Monday-Thursday 5PM-8AM
Friday 5PM-Monday 8AM

Open 24 hours on legal holidays.
No appointment needed.

Integrated Pain Management - Appointments

Referral Policy

We operate primarily on a referral basis, with the primary veterinarian referring the patient to the NCSU Integrated Pain Management Service by calling us to discuss the pet's condition. By speaking with the primary veterinarian prior to the appointment, we are often better able to determine the severity of the problem, which of our services the pet is likely to need, how soon the pet needs to be seen, and whether any of the other specialty services at the NCU-VHC should be consulted. We will also have a chance to discuss our policies and fees at the time the referral is set up, and to formulate a plan for communicating our findings so the pet can receive seamless ongoing care.


In most instances, the primary veterinarian will have discussed with the owner the option of a referral and will call us to discuss the case. The owner will then be able to make an appointment with the IPMS by calling the service. The receptionist will take sufficient details to start the patient's record and can provide any other information that might be needed. Emergencies will be seen any time, with prior approval. The VH is staffed with a veterinarian 24 hours a day.

How much will it cost?

Obviously, the cost will vary depending on the problem, the number of diagnostic tests needed, the intensity of the care provided, the complexity of any surgery and/or therapy, and the length of stay in the hosptial. We try to provide an estimate at the time of the appointment and will revise that if needed as diagnostics and treatment progress.